44Royal Official Privacy Policy

44royal | Your Privacy Is Our Priority

44Royal is fully committed to protecting every member's personal information. This Privacy Policy transparently explains how we collect, use, store, and protect your data at every stage of your use of our platform.

Last Updated: 1 January 2026

1 Introduction & Scope of This Privacy Policy

Welcome to the official website of 44Royal. We understand that privacy is more than just a word — it is the trust you place in us every time you register, log in, or play on our platform. This Privacy Policy is designed to ensure you understand exactly what information we collect, why it is needed, and how it is protected.

This policy applies to all users who access the website 44Royal via web browser, mobile app, or any related digital channel. By using our platform, you agree to the collection and use of information as described in this document. If you disagree with any part of this policy, please discontinue use of the platform and contact our support team for further assistance.

44Royal takes our responsibilities seriously under applicable data protection laws, including Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards. We regularly review and update this policy to ensure it reflects current best practices in privacy protection.

Important Note: This Privacy Policy may be updated from time to time. We will notify you via an on-site notice or your registered email should any significant changes occur. The date of the last update is always displayed at the top of this page.

2 Information We Collect

44Royal only collects information that is genuinely necessary to deliver a high-quality experience to you. No data is collected purely for commercial purposes with no direct bearing on your gaming experience. The following are the categories of information we collect:

Data Category Example Information Primary Purpose
Identity Information Full name, date of birth, IC/passport number KYC verification & fraud prevention
Contact Information Email address, phone number, residential address Communications, account recovery, notifications
Financial Information Bank account number, eWallet, transaction history Deposit & withdrawal processing
Technical Data IP address, browser type, OS, device ID Account security & fraud detection
Usage Data Game history, betting habits, game preferences Service improvements & personalised recommendations
Communication Data Live chat logs, support emails, feedback Customer support improvements

We also use cookies and similar tracking technologies to enhance your experience on the platform 44Royal. You can manage cookie settings through your browser, though disabling certain cookies may affect the functionality of some parts of our platform.

3 How We Use Your Information

Every piece of information you provide to 44Royal used responsibly and solely for legitimate purposes. We do not sell, rent, or disclose your personal data to third parties for marketing purposes without your consent. The following are the primary purposes for which your data is used:

  • Account Management — Creates, verifies, and securely manages your member account on the 44royal platform.
  • Transaction Processing — Processes deposits, withdrawals, and all financial transactions related to your account.
  • Identity Verification (KYC) — Complies with applicable legal requirements and anti-money laundering (AML) regulations.
  • Platform Security — Detects and prevents fraud, unauthorised access, and abusive activity on our platform.
  • Customer Support — Provides technical assistance and resolves any issues you report to our team.
  • Service Improvements — Analyses usage patterns to improve game quality, platform speed, and the overall member experience.
  • Marketing Communications — Sends promotional information, bonus offers, and the latest updates (with your consent, which may be withdrawn at any time).
  • Responsible Gaming — Monitors betting patterns to identify potential problem gambling issues and offer appropriate assistance.

4 Data Security & Encryption

44Royal invests seriously in digital security infrastructure to ensure your personal data is always protected from cyber threats. Our platform is equipped with multiple layers of protection, including:

  • 256-bit SSL Encryption — All data transmitted between your device and 44royal servers is encrypted using the same 256-bit SSL/TLS standard employed by banking institutions.
  • Two-Factor Authentication (2FA) — An additional security layer requiring identity verification via a second device at login.
  • Real-Time Monitoring — An automated threat detection system operating 24/7 to identify and respond to suspicious activity.
  • Secure Data Storage — Sensitive data is stored on servers protected by strict access controls and cannot be accessed without multi-level authorisation.
  • Regular Security Audits — Security audits and penetration testing are conducted regularly by independent third-party security experts.

Our Commitment: While no digital system can be guaranteed 100% secure against all threats, 44Royal always employs the latest security technologies and industry best practices to minimise risk to your personal data.

5 Data Sharing with Third Parties

44Royal does not sell or disclose your personal data to third parties without your consent, except in the situations outlined below. All data sharing is carried out under strict data protection agreements to ensure your information is handled to the same high standards we uphold ourselves:

  • Payment Service Providers — FPX, eWallet (Touch 'n Go, Boost, GrabPay), and cryptocurrency payment processors required to handle your financial transactions.
  • Game Providers — Licensed game developers providing slots, Live Casino, and table game content on the 44royal platform.
  • KYC Verification Services — Third-party providers that assist in verifying member identities to comply with anti-money laundering legal requirements.
  • Legal Authorities — Government agencies, regulatory bodies, or law enforcement authorities when required by law or a valid court order.
  • Technical Service Providers — Hosting, CDN, analytics, and customer support tool providers operating under strict data confidentiality agreements.

In all of the data sharing cases above, 44Royal ensures that the relevant third parties maintain adequate privacy and data security policies, and receive only the minimum data necessary for the specific stated purpose.

6 Your Privacy Rights as a 44Royal Member

As a member 44Royal esteemed member, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights:

Right to Access

Request a copy of all personal data we hold about you at any time.

Right to Rectification

Update or correct any inaccurate or incomplete information in your account.

Right to Erasure

Request deletion of your personal data, subject to legal record-keeping requirements.

Right to Object

Object to the processing of your data for direct marketing purposes at any time.

Right to Data Portability

Request your data in a machine-readable format for transfer to another platform.

Right to Restriction

Request a temporary restriction on the processing of your data while a dispute is being resolved.

To exercise any of the above rights, contact our Data Privacy Officer 44Royal via our official support email or through 24/7 live chat. We will process every request within 30 working days from the date of receipt.

7 Cookie Policy

44Royal uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and ensure the platform performs optimally. The following are the types of cookies we use:

  • Essential Cookies — Required for core platform functions such as login, session verification, and security. These cookies cannot be disabled.
  • Performance Cookies — Collects anonymous information about how visitors use the platform to help us improve the user experience.
  • Functional Cookies — Remembers your preferences such as language, region, and display settings to deliver a more personalised experience.
  • Marketing Cookies — Used to display relevant promotional content based on your interests and activity (can be disabled).

You can manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may reduce the functionality or usability of some parts of the platform. 44Royal.

8 Data Retention Period

44Royal only retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law. The following are our data retention guidelines:

  • Active Account Data — Retained for the duration your account is active, plus 7 years after account closure for legal compliance purposes.
  • Financial Transaction Records — Retained for a minimum of 7 years in compliance with Malaysian accounting and tax legal requirements.
  • Security Logs — Retained for 2 years for security incident investigation and fraud detection purposes.
  • Support Communications — Retained for 3 years for customer support reference and service improvement purposes.
  • Marketing Data — Retained until you withdraw your consent to receive marketing communications.

After the retention period expires: Your data will be securely deleted or anonymised using methods that comply with international data security standards, ensuring no personal information can be recovered after the deletion process.

9 Privacy Protection for Minors

Platform 44Royal is intended exclusively for individuals aged 18 years and above. We do not intentionally collect or process personal data from individuals under the age of 18. If we discover that data from a minor has been collected, we will take immediate steps to delete that data and close the account in question.

Parents and guardians who suspect that a child in their care has registered on our platform are requested to contact the support team 44Royal immediately so that appropriate action can be taken without delay.

10 Contact Our Data Privacy Officer

If you have any questions, concerns, or wish to exercise your privacy rights regarding the personal data we hold, please contact our Data Privacy Officer 44Royal through the following channels:

  • Official Email: [email protected] (Response within 1–3 business days)
  • Live Chat: Available 24/7 via the chat icon at the bottom corner of the platform
  • WhatsApp Support: Contact us via the official 44Royal support number

We are committed to responding to every privacy-related enquiry within a reasonable timeframe and providing a satisfactory resolution to each of our members.


Why Your Privacy Is Safe at 44Royal?

Banking-Grade Encryption

The same 256-bit SSL technology used by leading banks ensures that every piece of data you send to the 44royal platform is fully encrypted and cannot be intercepted.

No Data Selling

44Royal has never and will never sell members' personal data to any third party for commercial purposes. Your data belongs to you — we are simply its custodian.

Full Control in Your Hands

Through your 44royal account panel, you can update personal information, manage privacy settings, and request data deletion at any time without waiting.

Time-Limited Data Retention

We do not store your data indefinitely. Each data category has a defined retention period and data will be securely deleted once that period expires.

Financial Transaction Privacy

All your financial information — including bank details and eWallet data — is encrypted and accessible only by licensed, strictly regulated payment processing systems.

Malaysia PDPA Compliance

44royal operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your privacy rights are protected under a valid local legal framework.


Frequently Asked Questions about Privacy

44Royal only shares your personal data with third parties directly involved in delivering our services — such as payment processors, licensed game providers, and KYC providers. We do not share data for third-party marketing purposes without your explicit consent. All our partners are bound by strict data protection agreements.

Yes, you have the right to request deletion of your personal data. However, certain exceptions apply — financial transaction records must be retained for 7 years under Malaysian law, and specific security logs may need to be kept for a prescribed period. Contact the 44royal support team to initiate a data deletion request.

When you close your 44Royal account, we will retain your data for the period required by law (typically 7 years for financial records). After that period, all your personal data will be securely deleted or anonymised. You will not receive any marketing communications from us after account closure, unless you re-register.

Your financial information is encrypted using 256-bit SSL during transmission. Your bank card and eWallet details are not stored directly on 44royal servers — instead, they are handled by licensed payment processors (PCI-DSS compliant) that meet the highest security standards in the industry. This means that even in the most unlikely scenario, your financial data cannot be accessed through our platform.

Yes, you can opt out of promotional emails at any time by clicking the "Unsubscribe" link at the bottom of any email we send, or by contacting the 44royal support team directly. Your request will be processed within 5 business days. Please note that you will still receive essential operational emails such as transaction confirmations and account security notices.

Ready to Join 44Royal?

Register today and enjoy a safe, fair, and exciting online casino gaming experience. Your privacy is always protected with us.

Bahasa Melayu